Leadership is fundamentally about facilitating high performance, motivating others to do things effectively and efficiently. Emotional intelligence is a key attribute that helps leaders achieve this function. There is a wealth of literature detailing the impact emotion has on individuals’ performance.
This research has shown for example that people perform their best at work when they feel involved in purposeful work that develops who they are, when they feel valued, cared for, consulted, respected, informed and understood. This research has also shown that people often perform their worst when they feel unproductive feelings such as feeling overly worried, frustrated, concerned, stressed, inadequate and fearful.
Part of the program includes a personalised Genos Emotionally Intelligent Leadership Assessment including a 180 degree feedback report . At the program, we provide them with their Feedback Report, a Development Tips workbook and expert led debrief and action planning methodologies to help leaders leverage strengths and address development opportunities.
During this program you will improve your understanding of emotions and emotional intelligence. You will also explore and practise tools and techniques for applying emotional intelligence in leadership and creating high performance in others on that basis.
Explore the science of emotions and emotional intelligence
Complete an Emotionally Intelligent Leadership Self Assessment
Explore techniques for developing Self and Other Awareness
Explore tools and techniques for effectively asking for and responding to feedback
Examine how we can use reactive and proactive techniques to effectively manage and respond to strong emotions
Practise applying a technique to positively influence the emotions and coping strategies of othersExplore an approach for facilitating engagement discussions with staff members
Business Owners/Executives
Managers or Supervisors
Sales representatives
Customer service personnel
Friday Jul 5, 2019
9:00 AM - 4:00 PM EST
Fri., 5 July 2019
9:00 am – 4:00 pm AEST
The Sales Squad
23/13 Norval Court
Maroochydore, QLD 4558
Early Bird: $620
General Ticket: $680
Tickets can be purchased here.
Kate Brown
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PO Box 181, Maroochydore, QLD 4558 – 0408389365 – admin@maroochy.org